"Keep control back in your hand."
We stand behind our quality so you can walk with confidence.
At Rehand, we are committed to being your reliable partner in independence. We understand that our mobility aids are essential to your daily life, which is why we offer a comprehensive guarantee to ensure your peace of mind.
1-Year Limited Warranty
Every Rehand product is engineered to meet high standards of durability and comfort. We provide a 1-Year Limited Warranty from the date of purchase. If your product has a manufacturing defect or fails during normal use, we are dedicated to providing a fast and efficient replacement or exchange.
To activate your 1-year warranty for purchases made on 3rd party platforms, please register your product within 30 days of purchase on our official website. For orders placed directly through our online store, your warranty is automatically activated.
30-Day Risk-Free Purchase
Your satisfaction is our priority. If you feel our product isn't the perfect fit for your lifestyle, you can return or exchange it within 30 days of delivery. We aim to make the process as smooth as possible, allowing you to try our products with zero risk.
The Details
- Authorized Channels: This policy applies to items purchased through Rehand Official or our authorized stores on Amazon (Rehand Direct), Walmart, and Rakuten. Counterfeit items are not covered.
- Report Issues Early: Please inspect your product upon arrival. Any defects or damages must be reported within 30 days of purchase to ensure full coverage.
- One-Time Redemption: Each purchase is eligible for one guarantee replacement or refund.
- Reseller Purchases: If you purchased your Rehand product through one of our authorized resellers, simply provide a complete purchase invoice, and we are more than happy to help you resolve any issues or concerns.
Need assistance with a warranty claim?
Our support team is ready to help you stay moving. Reach out to us at:
support@rehand.com